Testimonials & Feedback

The Essence of Optimal

We just love these two recent pieces of feedback because they reflect exactly what we strive for every day, all day, come rain or shine.

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The level of care is off the scale

April 14, 2024

“We turned up completely unannounced with no appointment after son was in a lot of pain following a fracture and just can’t speak more highly of Dr Watkin, Nurse Jacque and the other nurses in your team. Thank you so much for easing the situation for my son and also putting me at ease. The level of care is off the scale excellent, I am always blown away by Dr Watkin and her thoroughness, manner and professionalism. I feel so lucky we are able to see you even at the drop of a hat. Thank you for all you do, you make a massive difference to our family.”

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Thank you Dr. Sara for your most excellent care

March 28, 2024

“Thank you Dr. Sara for your most excellent care. I am so grateful to have you as my pediatrician. It is a huge weight off of my parents shoulders to know they have a pediatrician they can trust. It is rare to find a physician committed to providing such compassionate and comprehensive care at such a high standard. Wishing you all the best in your new clinical endeavors.”

Guide to our feedback and testimonials

All patients are sent a request for feedback immediately on conclusion of their visit. It’s sent automatically by our electronic patient record and so there is no personal selection. The results you see below are for everybody that completed feedback, with no deletions or alterations.

On a scale of 0 (terrible) to 10 (fantastic), how did your doctor do? 95% 95%
On a scale of 0 (not at all likely) to 10 (extremely likely), how likely are you to recommend us to family, a friend or colleague? 97% 97%

Patient & Parent Testimonials

The only amendment we have done is to remove any real names to ensure patient confidentiality. Everything else is as said.

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June 22, 2024

“Exceptional care and understanding as always.”

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June 18, 2024

“Felt very comfortable with Dr. Watkin. She answered all my questions and I look forward to the second visit. Nurse was lovely and check in/out was easy.”

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June 13, 2024

“Thank you for being so understanding of [Name]’s concerns about the Sinus Xray – you put his mind at ease.”

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June 12, 2024

“When your baby doctor is best you don’t need anything.”

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June 10, 2024

“I continue to trust Dr Watkin with the medical care of my children. Never any doubt in the quality of care and attention we will receive during our visits.”

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June 10, 2024

“You made sure my appointment still go on dispute the rain. I do appreciate the video consult. Now I can rest easy in the rain.”

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May 21, 2024

“Dr Sara really took the time with us and was very thorough. She listened to my kids and I, even when they were sharing seemingly unrelated anecdotes.”

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