Terms and Conditions
Welcome to www.optimal.ky! By accessing our website or purchasing the available product ranges on our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services. If you do not agree to these terms, you should not use our website.
1. General Terms
1.1. These Terms & Conditions govern your use of www.optimal.ky, including all related services, content, and transactions.
1.2. By accessing or using this website, you confirm that you are at least 18 years old.
1.3. www.optimal.ky reserves the right to modify, suspend, or terminate the website or services at any time without prior notice.
2. Product Information
2.1. We strive to ensure that all product descriptions, images, and details are accurate and up to date. However, minor discrepancies such as colour or size variations may occur due to display settings or manufacturing differences.
2.2. Prices, availability, and descriptions are subject to change without notice.
3. Orders and Payments
3.1. By placing an order, you agree to provide accurate and complete information. Inaccurate details may delay or prevent the fulfillment of your order.
3.2. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel orders at our discretion.
3.3. Payments must be made through the accepted methods displayed at checkout.
3.4. If a pricing error occurs, we reserve the right to cancel or amend your order and notify you of the updated price.
4. Collection Times
4.1. Collection times for your order are estimates and do not guarantee exact delivery dates. Delays may occur due to weather, customs clearance, or other unforeseen circumstances.
5. Returns, Refunds, and Exchanges (Prof & Doc Product Range)
5.1 Returns Policy: Due to the nature of the products, we are unable to accept returns for Prof & Doc products.
5.2 Damages and Issues: Please inspect your order upon receipt and contact us immediately if an item is defective, damaged, or incorrect. We will promptly evaluate the issue and work to resolve it.
5.3 Exceptions and Non-Returnable Items: Unfortunately, we cannot accept returns on sale items or gift cards.
5.4 Exchanges: We do not offer exchanges at this time.
6. Intellectual Property
6.1. All content on this website, including text, images, logos, and designs, is the intellectual property of www.optimal.ky, Prof & Doc ® and/or its other licensors.
6.2. Unauthorized use, reproduction, or distribution of any content is strictly prohibited and may result in legal action.
7. User Conduct
7.1. You agree not to use our website for any unlawful or fraudulent activities, including but not limited to:
• Posting false or misleading information.
• Transmitting harmful software such as viruses or malware.
• Violating the intellectual property rights of others.
7.2. We reserve the right to terminate access to the website for users who engage in prohibited conduct.
8. Liability Disclaimer
8.1. To the fullest extent permitted by law, www.optimal.ky shall not be liable for:
• Indirect, incidental, or consequential damages arising from your use of the website or products.
• Loss of data, profits, or business opportunities due to website downtime, errors, or interruptions.
8.2. Our liability will be limited to the fullest extent permitted by law.
9. Privacy Policy
9.1. By using this website, you agree to the collection and use of your personal information as outlined in our Privacy Policy.
9.2. We take reasonable measures to protect your data but cannot guarantee absolute security.
10. Governing Law
10.1. These Terms & Conditions are governed by the laws of the Cayman Islands.
11. Changes to Terms
11.1. www.optimal.ky reserves the right to update these Terms & Conditions at any time without prior notice. Continued use of the website signifies your acceptance of the updated terms.
12. Contact Information
If you have questions about these Terms & Conditions, please contact us at:
Email: orders@optimal.ky
Last Updated: 9th December 2024